Privacy Policy

Effective date: [ 30 August 2024]

At Spiceherbsland ("we", "us", "our"), protecting your privacy is our top priority. This Privacy Policy sets out how we collect, use, and protect your personal information when you interact with our website, use our services, or make a purchase from [https://spiceherbsland.com] ("Site").

By using our Services, you consent to the practices described in this Privacy Policy. If you disagree with any part of this policy, please refrain from using our Services.

Company information:

Company name: SIA Zoombox
Registration number: LV40203284409
Address: Klijanu iela 8, LV-1013, Riga, Latvia
Contact details: care@spiceherbsland.com

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will update the policy on our Site and indicate the "Effective Date" to keep users informed.

Information gathering

We collect personal information from various sources to enhance your experience on our website. The nature of the information collected depends on your interactions with our website and services.

Direct collection of information:
When you use our Services, you may provide us with personal information such as:

  • Contact details: Name, address, telephone number and email address.
  • Order details: Billing and shipping addresses, payment information and order history.
  • Account details: Username, password and security questions.
  • Shopping preferences: Items viewed, added to cart, or saved to your wishlist.
  • Customer service: Any information you share when communicating with our support team.

Automatic collection via cookies:
We use cookies and similar technologies to collect information about your interactions with our Site ("Usage Data"). This data includes details about your device, browser, IP address, and how you use our Services.

Third party information:
We may obtain personal information from third parties such as:

  • Service providers: Payment processing is provided by the makecommerce.lv payment platform, therefore our company transfers the personal data required for payment processing to the platform owner Maksekeskus AS.
  • Marketing partners: Entities providing insights to tailor our advertising and promotional content.

Use of user data

We use your data for several purposes:

  • Provision of services: To process orders, manage accounts, and provide support.
  • Marketing and advertising: Sending promotional materials and personalizing advertising.
  • Security: To prevent fraud and ensure the integrity of our Services.
  • Communication: To contact you regarding your account or our Services.

Cookies and tracking technologies

We use cookies to improve functionality and analyze site usage. For more information about the types of cookies we use, please see our [Cookie Policy URL]. You can adjust your browser settings to block cookies, but this may impact the functionality of our Services.

Sharing User Information

We may disclose information about you under certain conditions:

  • Service providers: Third parties who assist us in our business, such as payment processors and shipping companies.
  • Business transactions: In the event of mergers, acquisitions or other business changes.
  • Legal obligations: To comply with legal processes or protect our rights or the rights of others.

International data transfers

Your data may be transferred to and processed in countries outside your home country. We provide appropriate protections for international data transfers.

User Privacy Rights

Depending on your location, you may have rights regarding your personal data, including:

  • Access: Request access to your personal data held by us.
  • Removal: Request to delete personal data.
  • Adjustment: Request to correct inaccurate data.
  • Portability: Request a copy of your data in a portable format.
  • Resignation: Opt out of data sales or targeted advertising.

To exercise these rights, please contact us using the details provided below.

Safety measures

While we implement robust security measures, no system is completely secure. We recommend avoiding sending confidential information via unsecure channels.

Contact

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us at:

Zoombox Sia
E-mail: care@spiceherbsland.com